The company called “Own.Solutions” (“Company”, “our”,”we”), based in Marina Village, Malahide, Co. Dublin K36 N702, Ireland, guarantees that your privacy is respected when you navigate to this website.
This Cookie Policy explains what cookies are and how they are used on https://ownassistant.ai, portal.ownassistant.ai and chatbot.ownassistant.ai webpages which belong to the Company and which are related to its activity (hereinafter referred to as the “Website”).
This Policy provides information about the types of cookies we use, the information we collect through them, and how they are used by the Company when you visit its Website.
This document informs Users about the technologies that help Own.Assistant to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with Own.Assistant. For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker. Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document. Own.Assistant only uses Trackers managed directly by the Owner (so-called “first-party” Trackers). The validity and expiration periods of first-party Cookies and other similar Trackers may vary depending on the lifetime set by the Owner. Some of them expire upon termination of the User’s browsing session.
Cookies are small data files, that a website you visit, like ours, can install and store on your computer, or your mobile terminal device (tablet, smartphone, laptop). Thanks to cookies, the website remembers your actions while navigating.
The use of cookies as trackers is supported by various browsers, such as Google Chrome, Microsoft Edge, Mozilla, Firefox, Safari, Opera, Brave etc. Nevertheless, you can disable them, if you want, or even delete them afterwards.
In regards to their types, cookies perform functions of measuring website traffic, recording number of visitors, language, time of entry, geolocalization, device identifiers (e.g. operating system, screen resolution, etc.), keywords you used, attempts to enter, etc. Other cookies are personal data and others are not. Some cookies are technically necessary, while others serve commercial and advertising purposes.
There are various types of cookies, such as functional, technical, user authentication, advertising, etc. First party cookies are installed by the website/webpage you visit and are readable only by it. Persistent cookies are those stored on your computer and are not automatically deleted once you close your browser. Session cookies are deleted when you close your browser. Every time you visit our Website, you will be asked to accept or reject the cookies we use. If you consciously choose to accept them, our Website will memorize your preferences (such as username, language) for a specific period of time. Thus, you will not have to insert the same information when you navigate to our Website during the same visit/session.
The installation and use of cookies are governed by the provisions of Article 4(5) of the Law 3471/2006, which incorporated the European Directive 2002/58/EC (e-Privacy Directive). However, it is expected to be replaced by e-Privacy Regulations and thus, this Policy may be modified. In addition to the strictly necessary cookies, each website may install all other categories of cookies only if you, as a user, provide your express consent by opting-in (in compliance with the provisions set out by the EU General Data Protection Regulation 2016/679 – GDPR) and after clear and comprehensive information about this installation, its usefulness, the consequences regarding to user’s experience in case of declining cookies the purpose of processing, the exercise of the right of access and any recipients of the data according to the Supervisory Authority’s guidelines and recommendations. This consent may be given via the browser cookie settings or by another application’s preferences. For this purpose, we provide you with the following detailed information about the cookies used on our Corporate Website.
We use the following strictly necessary cookies, which are always activated and cannot be switched off in our systems:
Name: Own.Assistant
Type: Strictly necessary cookie
Purpose: session information
Retention period: 7 days
Provider: Own.Assistant
Status by default: Active
Furthermore, we use the following optional cookies, which are by default deactivated and require your consent (opt-in) in order to be installed:
Name: Google Analytics
Type: third-party analytics tools
Purpose: Track web page, analytics, users, visit times, geography, location etc.
Duration: 14 months
Provider: https://analytics.google.com/
Status by default: Deactivated
Mandatory acceptance of cookies is not a condition of entry to our Website. You may, in any case, navigate freely by controlling and accepting, or not, all, or part of our cookies, or those of third parties, whose cookies policy is determined exclusively by them, without our involvement and legal responsibility. The Cookies Control Panel provides easy access to the accept button of each cookies with detailed information about it, as well as a link to this Cookie Policy of our website, where each user can read all the necessary information that will facilitate the decision on whether or not to give consent by accepting the installation of each cookie. Disabling trackers is as easy as accepting them at any time, with the same number of clicks and the same font via the Cookies Control Panel.
Activities strictly necessary for the operation of Own.Assistant and delivery of the Service
Own.Assistant uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
How to manage preferences and provide or withdraw consent
There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences privacy widget, if available.
It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent preferences.
Other Trackers in the browser’s local memory may be cleared by deleting the browsing history
You can control and/or delete cookies at anytime according to your preferences. For more information you can address to support@own.solutions. You can also delete all cookies deployed already on your computer, as well as set up most browsers in a way that do not allow cookies to be installed. However, in this case, you may need to adjust some preferences yourself each time you visit a website, and some services may not function properly (such as saved logins, site preferences, etc.)
You can learn more information, according to your browser, by using the following links:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
Consequences of denying the use of Trackers
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help Own.Assistant to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.
For more information about the processing of your personal data and your rights, please visit our Privacy Policy.
Our Company may regularly modify and revise this Cookie Policy in order to adapt to the guidelines and best practices of the Supervisory Authorities and the latest legislative and legal development. Updated versions of this Cookie Policy will be posted on this Website with a date indication to let you know which is the latest update.
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through Own.Assistant (or third-party services employed in Own.Assistant), which can include: the IP addresses or domain names of the computers utilized by the Users who use Own.Assistant, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
User
The individual using Own.Assistant who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Own.Assistant. The Data Controller, unless otherwise specified, is the Owner of Own.Assistant.
Own.Assistant (or this Application)
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by Own.Assistant as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.
Tracker
Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.
Legal information
This privacy policy relates solely to Own.Assistant, if not stated otherwise within this document.
For more information about the Cookies Policy of our Company, as well as the exercise of your rights, you can contact us at the following information:
Own.Solutions AC Ltd
Marina Village, Malahide, Co. Dublin K36 N702, Ireland
Email: support@own.solutions